Privacy Policy

Last Updated: November 9, 2026

The Edifiers Inc., doing business as GLOSHOPfx ("GLOSHOPfx," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, purchase our products, communicate with us, or use the GLOSHOPfx mobile application and compatible lighting controllers.

Our website is https://gloshopfx.com/.

By accessing our website, purchasing our products, or using our mobile application, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following categories of information depending on how you interact with us.

A. Personal Information

When you create an account, place an order, contact us, or otherwise interact with our website, we may collect:

• Full name
• Email address
• Billing and shipping addresses
• Telephone number
• Account login information
• Order and purchase history
• Information you provide when contacting customer support
• Other information you voluntarily provide to us

B. Payment and Transaction Information

When you make a purchase, payment information is processed through Shopify and its supported payment providers.

Depending on the payment method, payment providers may collect and process payment card details, billing information, and transaction details.

We receive information necessary to confirm and manage your orders, process refunds, provide customer support, and maintain transaction records.

We do not intentionally store complete payment card numbers or security codes on our own systems.

C. Website Usage and Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or source
• General website interaction and navigation information
• Cookie identifiers and similar technologies

This information helps us maintain website functionality, understand customer preferences, improve the shopping experience, and protect our website against misuse.

D. GLOSHOPfx Mobile Application Information

The GLOSHOPfx mobile application is designed to communicate with compatible GLOSHOPfx lighting controllers and provide lighting customization and control features.

Depending on the features you use, the application may access or process the following:

Bluetooth

The application uses Bluetooth to discover, connect to, and communicate with compatible lighting controllers.

Bluetooth permissions may be required by Android or iOS to enable device discovery and connectivity.

The application uses Bluetooth information to identify and communicate with compatible controllers. Bluetooth functionality is not intended to track your physical location.

Microphone and Audio-Reactive Features

If you activate a feature that responds to music or surrounding sound, the application may request microphone access.

The microphone is used to analyze audio characteristics, such as bass, midrange, treble, and volume, so that compatible lighting controllers can respond to sound.

Audio processing for this feature is performed locally on your device. The application is not designed to record, upload, or transmit microphone audio recordings to GLOSHOPfx servers.

You can deny or revoke microphone permission through your device settings. Audio-reactive features may not function without this permission.

Controller Credentials and Security Information

The application allows users to authenticate with compatible controllers using a Bluetooth PIN.

Where supported, controller PINs and related connection credentials are stored locally using secure device storage facilities.

The application may also store controller configuration information and user preferences required for normal operation.

Local Network Communication

Certain controller configuration, setup, or recovery functions may communicate with a compatible controller over a local network or direct connection.

These communications are intended to support controller management and are not designed to provide GLOSHOPfx with remote access to your home network.

Application Preferences

The application may store information locally on your device, including:

• Lighting and color preferences
• Controller settings
• Selected lighting modes and patterns
• LED configuration and pixel-count settings
• Application preferences
• Other settings necessary for normal application operation

As of the version reviewed for this Privacy Policy, the GLOSHOPfx mobile application does not integrate Firebase Analytics, Google Analytics, Firebase Crashlytics, advertising SDKs, or third-party advertising trackers.

If we introduce analytics, crash-reporting, advertising, or other third-party data collection services in a future version, we will update this Privacy Policy and provide any notices or consent mechanisms required by applicable law.

2. How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including:

• Processing and fulfilling orders
• Providing products and services
• Managing customer accounts
• Processing payments, refunds, and returns
• Arranging shipping and delivery
• Providing customer service and technical support
• Communicating order updates and service notifications
• Sending promotional emails where permitted
• Personalizing website content and shopping experiences
• Improving website performance and functionality
• Maintaining and improving our mobile application
• Enabling Bluetooth communication with compatible controllers
• Supporting controller configuration, authentication, and troubleshooting
• Detecting fraud, abuse, unauthorized activity, and security threats
• Complying with legal, tax, accounting, and regulatory obligations

We will not use personal information for purposes that are materially different from those described here without providing appropriate notice or obtaining consent where required.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve functionality and understand how visitors interact with our online store.

These technologies may be used for:

• Remembering shopping cart contents
• Maintaining website sessions
• Remembering customer preferences
• Improving website performance
• Understanding website traffic and usage
• Supporting security and fraud prevention
• Measuring the effectiveness of marketing activities
• Providing relevant advertising where applicable

Some cookies are necessary for the website and checkout to function. Other cookies may be optional.

You can manage or disable cookies through your browser settings. Where required by applicable law, we will provide a mechanism to manage consent for non-essential cookies.

Disabling certain cookies may affect website functionality, including shopping cart and checkout features.

4. How We Share Your Information

We do not sell personal information to third parties for money.

However, we may share information with trusted service providers and other parties when necessary to operate our business and provide our services.

These may include:

Shopify: Our online store is hosted by Shopify. Shopify processes information necessary to operate our website, shopping cart, checkout, customer accounts, and related services.

Payment Processors: Payment providers process transactions and payment information.

Shipping and Delivery Companies: We share relevant customer and delivery information with carriers to fulfill orders.

Technology and Hosting Providers: We may use service providers for website hosting, data storage, security, communication, and technical support.

Email and Communication Providers: We may use service providers to send transactional messages, customer service communications, and permitted promotional emails.

Marketing and Advertising Partners: Where applicable, we may share limited information with marketing or advertising partners to measure campaigns or promote our products. We will obtain consent or provide opt-out choices where required by applicable law.

Professional Advisors: We may disclose information to legal, accounting, insurance, or other professional advisors when reasonably necessary.

Legal and Regulatory Authorities: We may disclose information when required by law, legal process, court order, or to protect our rights, property, customers, or business.

Business Transfers: If our business is involved in a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.

Third-party service providers are expected to use personal information only as necessary to perform their services or as otherwise permitted by law.

5. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, social media platforms, payment services, or other external services.

These third parties operate independently and have their own privacy policies and practices.

We are not responsible for the privacy, security, or content practices of websites and services that we do not control.

We encourage you to review their privacy policies before providing personal information.

6. Data Storage, Retention, and Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These safeguards may include:

• Secure website connections using HTTPS and SSL/TLS technology
• Access restrictions and account controls
• Secure payment processing through supported payment providers
• Appropriate data handling and storage procedures
• Secure storage mechanisms for supported mobile application credentials

For the GLOSHOPfx mobile application, certain preferences and controller credentials are stored locally on your device. The security of locally stored information also depends on your device's operating system, security settings, and physical protection.

No method of electronic storage or internet transmission is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

When information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal requirements.

7. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information, subject to legal exceptions
• Withdraw consent where processing is based on consent
• Object to certain uses of personal information
• Request a copy of certain information in a portable format
• Opt out of certain marketing communications
• Exercise applicable rights concerning targeted advertising or the sharing of personal information

To stop receiving promotional emails, you can use the unsubscribe link included in those emails.

You may also contact us to request access, correction, or deletion of personal information.

We may need to verify your identity before processing a privacy request. Some information may need to be retained where required by law or for legitimate business purposes.

Mobile Application Permissions

You can manage application permissions through your device settings.

You may disable Bluetooth or microphone access at any time. However, certain application features may no longer work as intended.

Uninstalling the application removes the application from your device, but it may not automatically delete every locally stored file, operating-system backup, controller setting, or other information associated with your device.

8. Canadian Privacy Rights

For customers in Canada, we handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and relevant provincial privacy requirements.

You may request access to personal information we hold about you and ask us to correct inaccurate information, subject to applicable legal exceptions.

We take reasonable steps to obtain meaningful consent for the collection, use, and disclosure of personal information.

9. United States Privacy Rights

If you reside in a U.S. state that provides consumer privacy rights, you may have additional rights under applicable state privacy laws.

Depending on the applicable law, these may include the right to:

• Know what categories of personal information are collected
• Request access to specific personal information
• Request deletion or correction
• Obtain a portable copy of certain information
• Opt out of certain targeted advertising, sales, or sharing activities
• Appeal certain privacy-request decisions

We do not knowingly sell personal information for monetary consideration.

Where applicable, you may exercise your privacy rights by contacting us using the information in the Contact Us section.

We will not unlawfully discriminate against you for exercising your privacy rights.

10. International Data Transfers

GLOSHOPfx serves customers in multiple locations, including Canada and the United States.

Your personal information may be processed or stored in countries other than the country where you reside, depending on the location of Shopify and our service providers.

When personal information is transferred across borders, we take reasonable steps to ensure that appropriate safeguards and contractual protections are in place where required by applicable law.

Privacy laws in other jurisdictions may differ from those in your location.

11. Children's Privacy

Our website, products, and mobile application are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent where required by law.

If we become aware that we have collected personal information from a child in circumstances where collection was not permitted, we will take reasonable steps to delete that information.

Parents or guardians who believe that a child has provided personal information to us may contact us.

12. Email Communications and Marketing

If you subscribe to our mailing list or otherwise consent to receive promotional communications, we may send you information about:

• New products
• Special offers and promotions
• Product updates
• Events and announcements
• Other relevant GLOSHOPfx news

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message.

Even if you opt out of promotional communications, we may continue to send essential transactional or service-related communications, such as order confirmations, shipping updates, security notices, and customer support responses.

We handle commercial electronic messages in accordance with applicable laws, including Canada's Anti-Spam Legislation (CASL), where applicable.

13. Fraud Prevention and Security

We may use personal and technical information to detect, investigate, and prevent:

• Fraudulent transactions
• Unauthorized account access
• Payment abuse
• Website attacks
• Misuse of our products or services
• Other unlawful or harmful activities

Information may be shared with payment providers, security service providers, or law enforcement authorities where reasonably necessary and legally permitted.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, mobile application features, service providers, or applicable laws.

When changes are made, we will update the "Last Updated" date at the top of this page.

If we make material changes to how we collect, use, or disclose personal information, we will provide additional notice where required by law.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact:

The Edifiers Inc.
Doing business as GLOSHOPfx

Website: https://gloshopfx.com/

Privacy inquiries: Please contact us through the contact section of our website.

For privacy requests, please include sufficient information for us to identify your account or transaction, but do not send full payment card numbers, passwords, or other sensitive credentials.

We will review and respond to privacy inquiries within the time required by applicable law.

16. Your Consent

By using our website, purchasing our products, or using the GLOSHOPfx mobile application, you acknowledge that you have read this Privacy Policy.

Where applicable law requires consent for a particular collection, use, or disclosure of personal information, we will seek that consent separately or through an appropriate mechanism.

Thank you for trusting GLOSHOPfx. Protecting your privacy and personal information is important to us.